The Logistics Manager / Carrier Sales Rep performs in an operational, customer service, and sales support capacity. They are responsible for identifying the most efficient means of moving our customer's freight, resolving client conflict, and building valuable relationships with carriers.
Duties and Responsibilities include but are not limited to:
· Build and nurture partner relationships with carrier contacts
· Negotiate rates with carriers
· Develop and monitor policies and practices to ensure compliance
· Ability to make phone calls and spend in excess of four-six hours on the telephone every day
· Track and Trace Responsibilities
· Update and maintain Logistics Management System
· Able to work both independently and within a team
· Analytical and logistics planning
· Proactively identify problems and implement effective solutions
· Achieve individual, team, and company goals and objectives
· Assist in the development of SOP’s and ensure SOP’s are being followed
· Interpret and apply regulatory requirements
· Provide supervision, guidance, and support to all team members regarding operations, procedures, and systems
Skills & Requirements:
· Ability to work successfully and professionally in a team-based environment
· Extremely organized and detail oriented
· Exceptional customer service skills with the ability to negotiate rates, sell services, and build professional relationships via phone and email
· Strong communication (both verbal and written), problem solving, & decision-making skills
· Bachelor’s degree preferred
